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Job No.
Business #177 Health & Social Development #395 Office Support / Clerical #67
Date Posted
May 26, 2021
Application Deadline
Jun 30, 2021
Regehr Family Dental
Job Title
Dental Receptionist/Patient Coordinator
No. Jobs
$20 - 26
Employment Type
How To Apply
Application Requirements/Submission: ● Please submit your application to with included: ○ Resume/CV ○ Contact information for three previous employment references
Job Description
Position: Dental Receptionist/Patient Coordinator Hours: Full-time, permanent Salary: $20 - 26, with benefits, paid vacation Expected Start Date: September, 2021 Regehr Family Dental is a new and innovative dental practice launching in Vernon, British Columbia (BC), by Dr. Brydan Regehr, in September, 2021. Brydan was raised in Vernon, BC, and has spent time working in both rural and diverse communities across Manitoba, Saskatchewan, Alberta, and Northern BC. He is excited to be returning home to bring his skills, dedication, and commitment to his patients to the Vernon area, building a clinic team that shares his positivity, work ethic, and desire to build a family-oriented practice. Our clinic will be the first dental clinic in Vernon to meet the Canadian Standards Association Airborne Infection Isolations standards, creating hospital-grade air quality to optimize infection control for patients and staff alike. Our clinic approach is also unique, with a focus on preventative and pain-free dentistry, offering a full spectrum of general dentistry services to all age groups. We are currently recruiting a full-time dental receptionist to join our team. Previous experience working in a dental clinic is ideal, but experience working in a relevant clinical or office environment will also set a successful applicant apart. The following skills and qualifications will be considered in reviewing applications for this position: ● Above all, strong communication, professionalism, and interpersonal skills ● Ability to multitask and thrive in a fast-paced environment ● Ability to work in a team environment, able to maintain independent responsibilities ● Familiarity with clinical Electronic Medical Record programs and/or dental softwares ● Clinical background and/or administrative experience ● Experience with processing medical billing, insurance claims and navigating transactions with point-of-sale (POS) systems ● Training as a Certified Dental Assistant (CDA) will be considered an asset Job responsibilities: ● Greeting patients, checking patients in for appointments, acting as a patient liaison between reception and clinical areas ● Coordinating and booking patient follow-up and recalls through phone, online, and in-person patient interactions ● Processing of referral letters and other patient correspondence ● Processing medical billing, insurance claims, and using a POS system ● Phone reception, coordination of mail and faxes ● Scheduling, as required ● Supply management, including re-stocking and ordering, as required Why you should apply to join the Regehr Family Dental Team: ● Competitive salary ● Extended healthcare and dental benefits ● Flexible vacation time ● Signing bonus (depending on experience) ● Overtime pay ● Uniform allowance provided ● Opportunity to join a forward-thinking clinic, setting high standards for patient safety and infection control, while remaining patient-centred at all times ● A work environment that will seek out your feedback and look for your quality improvement ideas to optimize both staff and patient experiences ● A community-oriented practice, treating patients in Vernon and surrounding areas to the same standard of care we would want for our own family members and friends Schedule: ● 8-hour shift (negotiable) ● Shift work, some evenings and weekends (negotiable) Covid-19 Considerations: ● Virtual interview process over Zoom ● Personal protective equipment (PPE) will be provided in office ● Social distancing practices in place within the clinic ● Appropriate screening, sanitizing, and disinfecting procedures will be strictly followed