Student, Graduate & Co-op Employment Centre

Job Types
Graduate Jobs
Job No.
Science & Technology #86
Date Posted
Jun 29, 2020
Application Deadline
Aug 30, 2021
Employer
Statistics Canada
Job Title
User Support Technician
No. Jobs
21
Wage
$49,647 to $56,118
Location
Canada
Employment Type
None term
How To Apply
Follow the below link and create an account: https://emploisfp-psjobs.cfp-psc.gc.ca/psrs-srfp/applicant/page1710?careerChoiceId=1425342&psrsMode=1
Job Description
User support technicians provide technical support to various computer users who are experiencing difficulties with computer hardware, computer applications and/or communication software. They will install/configure peripheral hardware, operating systems and applications. They will function as the problem, “owner” for assigned service request (SR) by monitoring and exchanging information with service areas/clients to ensure the issue is resolved. Qualifications: - Experience providing computer user support for applications and portals and the operation of hardware and software, including the Microsoft Office Suite, in a local network environment. - Experience in troubleshooting and resolving computer equipment failure and problems (including printers, personal computers and peripherals connected to a local network or stand-alone). - Experience in the operation and support of computer hardware, software and peripherals - Experience in providing information technology (IT) support services to clients in a Windows network environment.