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Infrastructure and Computing Technology Diploma

Previously Network and Telecommunications Engineering Technology Diploma. Please see 2020-2021 Calendar for details.

This diploma program produces graduates who possess the skill set, attitude and knowledge to establish careers as certified technologists in the fields of local-area and wide-area voice, video and integrated data communications. Course work stresses messaging principles and provides insight into wired, wireless and fibre-optic signal propagation.

The rapid development and enrichment of global communications has produced a worldwide reliance on IP networks and the convergence of data and telecommunications has stimulated the need for larger and more integrated network implementations. Network and Telecommunications engineering technologists are trained to design, configure and support this telecommunications infrastructure. They are employed as network support specialists, network operations and telecommunications analysts, communications integrators, network administrators and consultants.

Graduates will possess the:

  • skill sets, attitude and knowledge to establish careers and work efficiently as certified technologists in the fields of network and telecommunications engineering;
  • understanding of how organizations function to provide effective integration of company operations and the networked corporate systems required today and in the future;
  • necessary communication skills and knowledge of business operations required by corporate managerial roles or to start their own business as independent entrepreneurs;
  • knowledge and practical experience to confidently challenge exams that form part of current industry certifications; and
  • general theoretical skills required to pursue life-long learning and/or continue their education. 

Admission Requirements

  • B.C. secondary school graduation or equivalent.
  • English 12 with minimum 60% or alternatives.
  • This program assumes the student is comfortable with the fundamental concepts and basic configuration of computer operating systems as well as word processing and spreadsheet applications. Any student new to the computing environment is recommended to find an introductory class or follow a self-study learning guide on operating systems, word processing or spreadsheet applications before entering the program. Click here to see Okanagan College course offerings in introductory computing. 
  • Math requirement:

A minimum of 60% in any of:

    • Pre-calculus Grade 12
    • Foundations of Mathematics Grade 12
    • Principles of Mathematics 12
    • Applications of Mathematics 12
    • Adult Basic Education MATH 012
    • Okanagan College MATH 120

Or a minimum of 67% in any of:

    • Pre-calculus Grade 11
    • Principles of Mathematics 11
    • Adult Basic Education MATH 011

Or a minimum of 70% in an Okanagan College Mathematics 11Proficiency Test

One of the grade 12 mathematics courses is recommended.

  • Physics 11 or 12 is recommended.

Mature Students: Applicants who do not have secondary school graduation may apply as a mature student provided they are at least 19 years of age and have not attended secondary school on a full-time basis for a year or more. Mature students must complete specific entrance requirements that apply to regular applicants.

Program Outline

First Year
Semester One
- Computer Components and Peripherals
This course is an introduction to the technologies and terminologies of Personal computer and operating systems. Computer components and their interactions are examined as well as the configuration and management of a workstation operating system. Special emphasis is given to PC components, peripheral data storage, disk management, file systems, boot process, operating system configuration and basic scripting. Students with credit for ELEN 115 cannot take NTEN 111 for further credit. (3,2.5,0)
Prerequisites: admission to the Electronic Engineering Technology program, or the Network and Telecommunications Engineering Technology program, or the Computer Information Systems diploma or degree program
- Computer Programming I
(or COSC 111 Computer Programming I)
This course is an introduction to the design, implementation, and understanding of computer programs. Topics include problem solving, modeling, algorithm design, and abstraction, with the emphasis on the development of working programs. This course should be followed by COSC 121. Students with credit for COSC 111 cannot take NTEN 112 for further credit. (3,2.5,0)
Prerequisites: admission to the Electronic Engineering Technology program, or the Network and Telecommunications Engineering Technology program, or the Computer Information Systems diploma or degree program.
- Voice and Data Communications Infrastructure
Focusing on the physical connectivity elements of voice and data networks, this course provides an understanding of world-wide cabling standards, physical media, methods of troubleshooting, network documentation, cable management, fundamentals of telephony, and workplace safety. In the lab, students will create a voice and data network infrastructure, including key telephone switching equipment. (3,2,0)
Prerequisites: admission to the Electronic Engineering Technology program, or the Network and Telecommunications Engineering Technology program, or the Computer Information Systems diploma or degree program.
- Networks and Telecommunications I
This course introduces the theory and practice of modern telecommunications with an emphasis on the TCP/IP (Transmission Control Protocol/Internet Protocol) stack. Students will learn to install and troubleshoot the electronic components necessary for telephony and data communications. Students with credit for COSC 118 or COSC 218 cannot take NTEN 117 for further credit. (3,2.5,0)
Prerequisites: admission to the Electronic Engineering Technology program, or the Network and Telecommunications Engineering Technology program, or the Computer Information Systems diploma or degree program
CMNS 113 Technical Communication for Information Technology
MATH 127 Math for Network & Telecom Engineering Tech
Semester Two
- Network Applications of Analog and Digital Systems
Learners will explore analog and digital concepts involved in the interconnection of electronic equipment. Fundamental electrical principles will be studied in DE electrical circuits. Methods for representing analog data in digital form will be studied with emphasis on current telecommunications and industrial networking technology. (3,2.5,0)
NTEN 113
NTEN 117
- Local Area Network Management
This course introduces students to various operating systems and their characteristics as both clients and servers in a networked environment. Emphasis is given to user and resource management, security, and dissimilar environments. (3,2.5,0)
NTEN 117
NTEN 111
- Routing and Switching I
This course introduces the theory of interconnecting computer networks through routers and switches. Emphasis is given to router configuration and dynamic routing protocols using the Internet. (3,2.5,0)
Prerequisites: NTEN 117
CMNS 123 Analysis and Reporting for Information Technology
- Scripting for Network and System Administrators
Shell Scripting is the foundation for efficiently and effectively administering a growing number of operating systems and software products. Building on knowledge of general programming structures, this course will teach students to create and maintain scripts that automate day-to-day server and workstation functions. Students will be provided with a full-featured interactive command line environment. Upon successful completion, students will be able to automate administrative tasks utilizing both user-created and built-in scripts, as well as understand and implement security mechanisms provided within the operating system environment. Credit will not be given for both NTEN 128 and NTEN 228. (3,2.5,0)
Prerequisites: NTEN 112 or COSC 111
Corequisites: NTEN 127
- Project Management for Network and System Administrators
In this course, students learn to manage time, plan tasks and evaluate progress within an Information Technology project lifecycle. Various methodologies and software will be compared and contrasted. Documentation will be defined and produces, including: proposals, definitions, status reports and final deliverables. Blended theory and practice will enable students manage all aspects of a system design and development project. (2,2,0)
NTEN 117
CMNS 113
Extended Semester (2 weeks)
- Topics in Internetworking
Students will work on various all-day projects that relate to practical scenarios and problems in the industry such as fault tolerance, redundancy, interaction between dissimilar systems and network management. This course is offered 6 hours per day after the winter semester final exam period. (30,30,0)
NTEN 127
NTEN 137
NTEN 129
Second Year
Semester Three
- Enterprise Telecommunications
Students will learn to install, configure and maintain modern enterprise telecommunications systems. Topics will range from fundamental switching concepts through to advanced call handling applications, IVR and IP based trunking. This will provide students with a vendor neutral enterprise telecommunications skill set. Upon completion, students should display the ability to work with a variety of systems, and the ability to use vendor technical manuals in all related tasks. (3,2.5,0)
NTEN 123
NTEN 137
- Virtualization for Enterprise System Administrators
This course examines the implementation of virtualization to support an enterprise environment. Students will learn how virtualization can consolidate workloads, improve equipment utilization, and apply resources on demand. Virtualization will be used to support desktop environments and enable dynamic provisioning in a cloud infrastructure. (3,2.5,0)
Prerequisites: NTEN 127
- Cybersecurity Analysis
This course introduces the student to an analytics-based approach to cybersecurity operations. It teaches core security skills needed for monitoring, detecting, investigating, and responding to security events. Industry-standard technologies, tools, regulations, and frameworks are applied to prepare for, monitor, detect, investigate, analyze and respond to security incidents. Theoretical concepts are practically applied to develop skills for securing and protecting an organization’s data, systems, and applications. (3, 2.5, 0)
Prerequisites: ICT 127, ICT 137
Corequisite: ICT 219
- Routing and Switching II
In this course, students learn the technologies and protocols needed to design and implement a converged network. Students configure switches for basic functionality and implement Virtual LANs and Inter-VLAN routing. Students learn how to implement and configure common data link protocols and how to apply WAN security concepts, principles of traffic, access control, and addressing services. (3,2.5,0)
Prerequisites: NTEN 137
- Linux Server Management
This course builds on the concepts introduced in NTEN 127 with specific emphasis on open source operating systems and tools. Students will study installation and configuration of servers, user and file management, performance tuning, backup and recovery. (3,2.5,0)
Prerequisites: NTEN 127
One elective (3 credits)
Semester Four
- Internetwork Security I
This course is a fundamental evaluation of network security that focuses on the overall security process with particular emphasis on hands-on skills in security policy design and management on routers and firewalls. An in-depth look at security technologies includes identity services, intrusion detection and VPN (Virtual Private Network) implementations. (3,2.5,0)
Prerequisites: NTEN 217
- Internet of Things
Learners will explore the involved interconnection of IoT concepts from network edge through data storage and analysis. IoT data transport protocols, data storage solutions and introductory data analysis techniques will be introduced. Learners will compare and utilize existing enterprise IoT solutions as potential platforms. Emphasis is placed on building and utilizing an edge to storage solution, enabling detailed data discovery and analysis. (3,2.5,0)
Prerequisites: NTEN 123 and NTEN 128 and NTEN 211 and NTEN 219
- Network Project
This project course is dedicated to the analysis of theoretical and practical aspects of selected examples of networking. It forms the application and extension of knowledge from previous and current courses as it relates to practical network scenarios. Students will be required to submit a technical report based on a major architectural project and do a presentation before a selected audience. (2,3,0)
NTEN 199
NTEN 217
NTEN 225
One elective (3 credits)
Co-op Group
ICT 101 Co-op Work Term I (January - April) 4 months
ICT 102 Co-op Work Term II (May - August) 4 months
ICT 103 Co-op Work Term III (September - December) 4 months
In ICT classes, approximately one half of the time is devoted to hands-on laboratory work. Course work will include field trips to local industry.
Technical, Business Administration and Communication Electives
9 credits of electives are included in the program
6 of these credits must be approved Information Technology courses, or Electronics courses, or Computer Science courses eligible for credit towards the Bachelor of Computer Information Systems (BCIS) program, or Math courses eligible for credit towards the BCIS program. COSC 109, COSC 115, COSC 122 and COSC 127 or any course offering similar content to an existing course in the ICT program are not eligible for credit towards the ICT diploma. Any student considering a course that may offer similar content should consult with the chair prior to registration.
3 of these credits must be either Business Administration (BUAD) courses eligible for credit towards the Bachelor of Business Administration (BBA) program or Communication (CMNS) courses.

Graduation Requirements

Successful completion of the prescribed and elective courses as listed in the program outline with a minimum graduating grade average of 60%.

Program Area:


Campus (Intake):

  • Kelowna (Sep)




  • Full-Time


2020-21: $11,838.81 (Total for the two year program)

  • Fees include all mandatory fees: Activity fee, Health & Dental, Student Association fee, Education Technology fee, Development fee.
  • All amounts are approximate and are subject to change.
  • International students will pay International tuition fees


This program is student loan eligible.

Department Website

Okanagan College Calendar: Printed 03/04/2021