2022-23 Calendar

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Hospitality Service Training Certificate

This 124-hour Hospitality Service Training Certificate prepares learners to successfully launch a career in the hospitality and tourism industry. This program includes theory, demonstrations and practical-skill training in various areas of the hospitality industry. Included in this program is also an emphasis on customer service and working together as part of a team.

Graduates of this program will be prepared with practical skills and knowledge that they can immediately apply in their workplace.

Admission Requirements

English 10 with minimum 50% or alternatives.

Serving it Right Certificate.

FoodSafe Certificate.

HOST 100 Introduction to Hospitality & Tourism
HOST 110 Customer Service Excellence
HOST 120 Professional Front Desk Agent
HOST 130 Housekeeping Room Attendant
HOST 140 Food & Beverage Operations
HOST 150 Employment Preparation
HOST 160 Practicum

Graduation Requirements

Students must pass the practicum and attain a minimum grade of 70% in each of the other courses in the program.

This program is not currently offered

Program Area:

Continuing Studies




  • Part-Time


2022-23: $1,098
plus applicable textbooks and/or materials


This program is available for group contract training.

Department Website

Okanagan College Calendar: Printed 12/07/2022