2022-23 Calendar

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Medical Administrative Assistant Certificate

Medical Administrative Assistant (MAA) is a 480-hour online specialty certificate program designed for students with prior office administration experience or training who wish to attain the skills required to work in a medical or allied health office as a medical administrative assistant. Graduates of the Medical Administrative Assistant Certificate program may work as assistants in hospital departments including admitting, diagnostic imaging and outpatient clinics or in medical general practitioner and specialist offices and in medical clinics. Graduates work for allied health professionals in facilities such as physiotherapy offices and clinics, chiropractic offices and clinics and massage therapy and naturopathy offices and clinics. Graduates may also be employed by long-term care facilities and insurance companies.

Applicants who do not meet the entrance requirements for the MAA certificate program may take the Office Assistant Certificate or a similar program to obtain the requirements for entry into the MAA Certificate. See the Office Administration website at www.okanagan.bc.ca/oadm for further details on other Office Administration programs.

Applicants with prior experience and training but no official transcript may meet the MAA Certificate entrance requirements by completing challenge exams in English, keyboarding, computer and word processing to prove competence in these areas.

Admission Requirements

Successful completion of Okanagan College's Office Assistant Certificate or equivalent; 

Or the following:

  • B.C. Secondary school graduation, or equivalent, or 19 years of age and out of secondary school for at least one year as of the first day of classes.
  • A minimum keyboarding speed of 35 net words per minute
  • A minimum score of 50% in English 11 or alternatives; or a minimum score of 70% on an Okanagan College Office Administration English entrance test; and
  • One full year of experience as an administrative assistant/secretary within the past three years; or
  • A minimum score of 70% on an Okanagan College Office Administration computer essentials entrance test AND a minimum score of 70% on an Okanagan College Office Administration word processing entrance test.

Program Outline

MAA 110 Medical Terminology I
MAA 111 Medical Terminology II - Anatomy and Physiology
MAA 112 Medical Terminology III - Pharmacology and Specialties
MAA 120 Medical Administrative Procedures
MAA 126 Medical Transcription
MAA 130 Medical Billing - Manual
MAA 131 Medical Billing - Computerized
MAA 140 Clinical Procedures and Practice
MAA 150 Practicum - Medical
*Practicum - 6 hours per day for 15 days.

Graduation Requirements

Students will be awarded a Medical Administrative Assistant certificate upon successful completion of all courses in this program. Students must pass the practicum and attain a minimum grade of 70% or better in each course to successfully complete the program.

Program Area:

Office Administration

Campus (Intake):

  • Distance (Sep)




  • Distance/Online


2022-23: $2,708.64

  • Fees include all mandatory fees: Activity fee, Health & Dental, Student Association fee, Education Technology fee, Development fee.
  • All amounts are approximate and are subject to change.
  • International students will pay International tuition fees


Department Website

Okanagan College Calendar: Printed 05/28/2022