2020-21 Calendar

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Dental Office Administrative Assistant Certificate

This 120-hour program is an introduction to the basic skills necessary for employment as a dental office administrative assistant, including front-desk skills. Students will receive an introduction to dentistry and routine dental procedures, and learn maintenance of patient records, insurance forms, appointment control, and record keeping within a computerized environment. Emphasis is on effective oral and written communication and professionalism in the dental office.

Admission Requirements

  • BC Secondary school graduation or equivalent, or 19 years of age and out of secondary school for at least one year as of the first day of classes.
  • Minimum typing speed of 35 net words per minute.
  • 60% in Computer Fundamentals or equivalent (students may take a challenge test to access their
    fundamental skills).
  • Documented proof of successful completion of a Cardiopulmonary Resuscitation (CPR) Level C certification


DAA 100 Communication Skills
DAA 101 Introduction to Dentistry
DAA 102 Dental Office Procedures and Computers

Graduation Requirements

Students must pass each course with a minimum grade of 60% to receive a certificate.

Program Area:

Continuing Studies

Campus (Intake):

  • Kelowna (Sep)




  • Distance/Online
  • Part-Time


2020-21: $1,577.76


Delivery Style: Online hybrid

The CPR admissions requirement is waived as of August 2020

Department Website

Okanagan College Calendar: Printed 11/24/2020