2017-18 Calendar

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Hospitality Service Training Certificate

This 124-hour Hospitality Service Training Certificate prepares learners to successfully launch a career in the hospitality and tourism industry. This program includes theory, demonstrations and practical-skill training in various areas of the hospitality industry. Included in this program is also an emphasis on customer service and working together as part of a team.

Graduates of this program will be prepared with practical skills and knowledge that they can immediately apply in their workplace.

Admission Requirements

English 10 with minimum 50% or alternatives.

Serving it Right Certificate.

FoodSafe Certificate.

Graduation Requirements

Students must pass the practicum and attain a minimum grade of 70% in each of the other courses in the program.

HOST 100 Introduction to Hospitality & Tourism
HOST 110 Customer Service Excellence
HOST 120 Professional Front Desk Agent
HOST 130 Housekeeping Room Attendant
HOST 140 Food & Beverage Operations
HOST 150 Employment Preparation
HOST 160 Practicum

Program Area:

Continuing Studies

Campus (Intake):

  • Vernon (Mar)
  • Penticton (Feb)




  • Part-Time


2017-18: $994.20 plus course materials


The above two intakes are for 2019.

Department Website

Okanagan College Calendar: Printed 02/25/2018